New Improved Fixed
about 1 month ago

Email Sequences & WordPress Enhancements — New Features, Improvements & Fixes

New Features & Improvements

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Email Sequences (Drip Automation)

You can now create Email Sequences to send a series of automated emails over time.

How it helps you:
  • Set up onboarding flows for new users automatically
  • Send follow-up emails after signups or purchases
  • Build long-term nurture campaigns without manual effort
Example:
Create a 5-day onboarding sequence:
  • Day 1: Welcome email
  • Day 2: Product introduction
  • Day 4: Tips & tutorials
  • Day 7: Upgrade offer
This ensures every contact gets a consistent experience without you needing to send emails manually.

WordPress Page Visit Automation

Trigger actions when users visit specific pages or posts on your WordPress site.

How it helps you:
  • Automatically tag users based on interest
  • Add/remove contacts from lists dynamically
Example:
If a user visits your “Pricing” page → add tag Interested in Pricing
If they visit a blog category → add them to a related list for targeted campaigns

WooCommerce Product Category Targeting

You can now create automation rules based on product categories (purchase, refund, cancellation).

How it helps you:
  • Segment customers based on what they buy
Example:
Customer buys from the “Fitness Equipment” category →
→ Add tag “Fitness Buyer.”

CartFlows Integration Enhancements

What’s new:
  • Opt-in Step Started
  • Opt-in Step Completed
  • Pre-checkout Offer support
How it helps you:
  • You can now segment customers in SureContact CRM based on their funnel behavior. These events allow you to create contacts automatically, add them to lists, and assign tags for better targeting.
Examples:
  • A user starts the opt-in process but doesn’t complete it → add them to a “Started Opt-in” list or tag them for follow-up
  • A user completes the opt-in step → add them to your main contact list or assign a “Opt-in Completed” tag
  • A user accepts a pre-checkout offer → tag them as “Pre-checkout Accepted” for better segmentation and future targeting

Right-to-Left (RTL) Support

Improved UI support for RTL languages like Arabic, Hebrew, Persian, and Urdu.
How it helps you:
  • Better usability for global users
  • Native experience for RTL language audiences

Multilingual Support

SureContact plugin now supports:
  • French
  • Spanish
  • German
  • Portuguese
  • Italian
How it helps you:
  • Use the plugin in your preferred language
  • Make it easier for teams across regions to work efficiently

JetFormBuilder Integration

Sync form submissions directly to SureContact with field mapping.

How it helps you:
  • Capture leads from forms instantly
  • Map form fields to contact properties
Example:
User submits a contact form → automatically added to SureContact with name, email, and custom fields

SureMembers Access Group Mapping

New Access Group ID field added.

How it helps you:
  • Track membership access inside SureContact
  • Automate actions based on access changes
Example:
User gets access to a premium group →
→ Store Group ID → Trigger premium onboarding emails

Improved Logging System

Enhanced logs for better debugging and monitoring.

What’s new:
  • Clear visibility into issues
  • Configurable log retention (1–30 days)
How it helps you:
  • Quickly identify and resolve issues
  • Maintain better system reliability

Bug Fixes

Authentication Issue After Domain Transfer
Fixed an issue where authentication failed due to caching/session state (invalid_state) after domain transfer.

WooCommerce Order Status Handling
Fixed incorrect recording of failed/pending orders as purchases.

Improvement:
  • Pending/failed payments are now excluded from valid purchase conditions
  • Ensures accurate customer segmentation and automation triggers