New Features

• Create and manage forms within SureContact.
• Use form links in campaigns or share them anywhere.
• When a user submits the form, the contact is automatically added to the CRM.

• Trigger workflows when a specific form is submitted.
• Example: When Form A is submitted → add a tag, add a note, or send a specific email to the contact.

• search-forms-tool
• publish-form-tool
• delete-form-tool
• get-form-submissions-tool
• get-form-analytics-tool
• create-form-tool
• update-form-tool

• update-campaign-tool

• Create Automation Rule – Set up contact sync rules from forms, products, etc.
• Enable/Disable Integration – Toggle integrations like WooCommerce, WPForms.
• Create Custom Contact Field – Add new custom fields to the CRM.
• Sync Lists & Tags – Refresh the latest CRM lists and tags.
• Get SureContact Settings – Check CRM connection and sync configuration.
• Create List – Create new contact lists for segmentation.
• Create Tag – Create tags to organize contacts.

• Editing Email Templates Inline in Automation – You can now edit email templates directly inside Automations → Actions → Send Email action flyout. No need to create or edit templates separately before setting up automation.

• Campaign Analysis with AI – Added automatic AI analysis while creating campaigns to prevent violence, spam, harassment, or restricted content. If such content is detected, the campaign cannot be sent. It also checks whether an unsubscribe link is present.

• MCP Integrations – Added MCP support to the platform. You can now connect the SureContact MCP server with AI clients like Claude Desktop, Cursor, ChatGPT, Windsurf, Claude Code CLI, or others, and control SureContact operations directly from those tools.

• OttoKit Embedding – OttoKit is now embedded inside SureContact. You can create workflows using SureContact triggers and other actions without leaving the platform.

• Contact Import Overwrite Option – Added a checkbox next to each field during contact import to control whether imported data should overwrite existing contact data.

• Dynamic List Filters – Added Email Open and Click filters in Dynamic Lists.

• New WordPress Integration – Added Convert Pro integration.

• The platform is now responsive on mobile and tablet devices. You can check contacts and other data on mobile. However, we recommend using the web version for the best experience.
• In Automations → Contact Unsubscribed Trigger, multiple unsubscribe sources can now be selected.

     

• Fixed a global issue where if an account had lists but no tags (or vice versa), selecting a list in the Add to List dropdown under WordPress integrations would appear empty after saving and reopening the flyout.
• Fixed an issue where scheduled emails showed the correct time in the summary, but displayed a 7-hour difference when opened (e.g., 6:11 PM MST instead of 11:11 AM MST). The scheduled time now correctly reflects the timezone.

New

AWS SES API Support (SMTP)
You can now configure AWS SMTP using the API method for a more secure and reliable email sending setup.

Import Tags & Lists via CSV
Import contacts along with their tags and lists. If a tag or list does not exist, it will be automatically created and assigned during import.

Enhanced Incoming Webhook Mapping
Added support for additional primary fields and custom field mapping inside Automations → Incoming Webhooks.

Starter Template in Email Builder
A ready-to-use Starter Template now appears when creating a new template from scratch, helping you get started quickly.

Dedicated Logo Element
Added a dedicated Logo element in the drag-and-drop Email Template Builder for easier branding.

Unsubscribe & Preference URL Shortcuts
Dedicated Unsubscribe and Preference URL options are now available inside the Rich Text Editor and in the Drag and Drop Editor.

Dashboard Enhancements
View your last campaign performance directly on the dashboard and use the new “Last 24 Hours” filter in the graph section.

Improvements

Bug Fixes

New Features

Share Email Template

Media Folders

Multilingual Support

• English
• Spanish
• French
• German
• Portuguese
• Italian

Custom Tracking Domain

Workspace-Level Contact Allocation

CSV Export for Campaigns and Automations

Workspace-Level Timezone

Improvements

• Disabled webhook triggering during bulk operations to improve system performance and prevent unnecessary resource usage.
• Performance optimization for Dynamic Lists to improve loading speed and overall contact page performance.

Bug Fixes

• Fixed issue where disposable email addresses were not properly rejected during contact creation, migration, and import.
• Fixed the missing API Key popup when using the Create button with an empty state.
• Fixed activity log issue where delivered emails were incorrectly marked as “Sent,” causing confusion about duplicate sends.

• LatePoint Integration Added
  Seamlessly connect LatePoint with SureContact from the WordPress Plugin Integrations and automate your customer workflows effortlessly.
• Smart List & Tag Assignment by User Roles
  Automatically assign Lists and Tags based on WordPress user roles, no manual work required.
• Improved E-Commerce Order Display
  Multiple products purchased in a single order are now shown as one consolidated order in the E-Commerce tab of an individual contact.
  (Example: Buying 3 products in one checkout now appears as one order containing all 3 items, instead of 3 separate orders.)
• Subscription Renewal Orders Support
  Subscription product renewal orders are now correctly displayed in the E-Commerce tab for each individual contact.
• Create Custom Fields, Tags & Lists Directly from the Plugin
  You can now create Custom Fields, Tags, and Lists without switching to the SureContact SaaS app — everything is available right inside the WordPress plugin.

• Email Update Sync Issue Fixed
  When a WordPress user updates their email address, SureContact now correctly updates the existing contact instead of creating a duplicate contact.
• Workflow Custom Field Value Issue Resolved
  Fixed an issue where Custom Field “Actual Values” appeared empty inside Filter/Branch conditions during workflow execution, causing automations and dynamic lists to behave incorrectly.

New

• Double Opt-In Support
  A new Double Opt-In option is now available in Settings. When enabled, contacts added from sources such as API, WordPress integrations/forms, manual entry, or automation webhooks will be created with a Pending status.
  Emails can only be sent after the contact confirms via the opt-in email.
  You can also choose which sources should use Double Opt-In.
• Gravatar Support
  Contacts with a Gravatar image will now display their profile image on the Contacts page and inside the individual contact view.
  This also applies to your account profile photo.
• Brand Settings
  Customize your brand identity directly from Settings:
  • Logo
  • Colors
  • Typography
  • Button styles
    These settings are applied automatically to all email templates.

Improvements

• Added support for creating Custom Activities inside individual contact profiles.
• Added an optional Title field for Notes.
• Improved date and time picker while scheduling campaigns, including visibility of time remaining before send.
• Contacts are now visible when clicking on a List or Tag.
• Added a new “Complained” status for contacts who report emails as spam.
• Added new contact fields: Timezone and Language.
• Added UUIDs for Contacts, Tags, Lists, Custom Fields, and Workspaces.
• Email campaign sending limits are now auto-populated based on the selected SMTP.
• Added a new Custom Field type: Timestamp.
• Added a Copy option for duplicating Lists.
• Added a Do Not Mail badge for contacts who update their email preferences.

Bug Fixes

• Fixed an issue where campaigns sent using a non-default SMTP were incorrectly sent via the default SMTP.